Frequently Asked Questions
Simply reach out to our team, providing us with your vision, and we will swiftly develop a plan that will transform your dreams into lasting memories.
Is it possible to change my date?
Absolutely, as long as you provide us with a minimum of 45 days’ notice, you can adjust your date up to two times without any additional charges.
Tell me more about your cancellation policy.
Any events rescheduled within 45 days of the original date will require full payment for perishable items. However, we always strive to collaborate with you.
How does the billing process work?
To secure your booking, we request a 50% down payment with the remaining 50% to be paid 24 hours prior to your event.
What is the process for managing guest invites?
Within our online guest management system, you’ll find a user-friendly “Invites” section. You can either manage it yourself or allow us to take care of it for you.
Can I receive a receipt for my order?
Absolutely! Feel free to reach out to our dedicated customer service team with your order number.
Need further assistance?
Need help finding the answers you need? Let’s have a conversation.
★★★★★
Caring for my mom with dementia has been a journey filled with both challenges and moments of joy. Each day brings new lessons, and I strive to implement strategies that help slow the progression of her condition. Sharing my experiences has not only provided me with support but has also helped others in similar situations. I believe that through understanding and compassion, we can navigate this difficult path together. My blog serves as a resource for those seeking guidance and encouragement in their caregiving journey. I hope to inspire others to find strength in their daily challenges and cherish the small victories along the way.
Flannery Jacobs
Dementia Care Co.